Privacy Policy

Effective Date: 23 September 2025

At Participate Technologies (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy and Data Usage Policy outlines how we collect, use, and protect your personal information while ensuring compliance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect the following personal information when you register and participate in events on our site:

    • Name: Your first and last name.

    • Email: Your email address.

This information is used solely for the purpose of tracking, assigning points, awards, and achievements during the events you participate in.

2. How We Use Your Data

We collect and process your data to:

    • Track your progress and achievements during events.

    • Assign points, awards, and achievements based on event performance.

    • Communicate with you regarding event-related updates or notifications.

3. Data Retention

We retain your personal data only for a period of 7 days prior to each event. Once the event has concluded, your data is deleted, ensuring that we do not retain personal information beyond the event duration.

4. User Rights

You have the following rights in relation to your personal data:

    • Right to Access: You can request access to the personal data we hold about you.

    • Right to Rectification: You can request corrections to any inaccurate or incomplete information.

    • Right to Deletion: You can delete your account and all associated data at any time by following the deletion process outlined on our site.

    • Right to Restrict Processing: You can request that we restrict the processing of your data in certain situations.

If you wish to exercise any of your rights, please contact us via privacy@participate.co.za.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

6. Data Sharing and Disclosure

We do not share, sell, or transfer your personal information to third parties except as required by law or when necessary to ensure the functionality of our service (e.g., hosting providers). All data is used solely within the scope of our gamification system and for event-related purposes.

7. Cookies and Tracking Technologies

Our site may use cookies or similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us track your participation and progress. You may disable cookies in your browser settings, but doing so may affect certain functionalities of the site.

8. GDPR and POPIA Compliance

    • GDPR (General Data Protection Regulation): As required by the GDPR, we ensure that we collect and process personal data in a lawful, fair, and transparent manner. We also respect your rights regarding your data.

    • POPIA (Protection of Personal Information Act): We comply with South Africa’s POPIA, ensuring that your personal information is processed with due care, confidentiality, and respect for your privacy rights.

9. Changes to This Policy

We may update this Privacy and Data Usage Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy and Data Usage Policy or your personal data, please contact us at:

Participate Technologies CC
Email: privacy@participate.co.za